Each dog that walks through our doors will undergo a “check-in” process, which includes but is not limited to: vaccinations, microchipping, spay/neuter, general de-wormer for intestinal parasites, and of course, heartworm testing.

Dogs Say "Please"

Dogs are willing to ask for the things that they want. If we do not teach them how to ask politely they may ask by jumping, barking, mouthing, chewing, pulling on leash or counter surfing.

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The Operation Kindness Pet Food Pantry provides temporary food assistance to help owners keep their pets. 

The Pet Food Pantry is located at 3953 Belt Line Rd, Addison.
Operating hours:

12:00-3:00 Thursday

10:00-2:00 Saturday

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Training with Positive Reinforcement vs Positive Punishment

Positive reinforcement works by giving a reward to the dog after a desired behavior is exhibited, making the behavior more likely to happen in the future. The timing of the reinforce must happen within 1 second of the behavior, otherwise the dog is not likely to connect the reward with the behavior.

Examples of Positive Reinforcement

• The owner gives her dog a treat (reward) for going potty outside (desired behavior).
• The owner throws the tennis ball (reward) after the dog sits calmly (desired behavior).

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A solid relationship provides many benefits. The stronger the bond between you and your dog, the more each of you will enjoy your time together, the more your dog will look to you when uncertain, and the harder your dog will try to please you.

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Separation Anxiety

Separation Anxiety can be common in shelter dogs. It is important to address the behavior before it escalates. Below, are standard suggestions to help set dogs on a path to help ease separation anxiety. You may have already tried some of these techniques; if so, let us know and we will further advise.

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Puppy Biting

Puppies bite. And thank goodness they do! Puppy play-fighting and play-biting are essential for your puppy to develop a soft mouth as an adult. Puppy biting is normal, natural, and necessary!

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Resource Guarding

Some dogs will growl when you get near their food bowls or bare their teeth when you approach their toys or rawhide chews. They can even become possessive about their bed or favorite napping spot on the couch.

Despite how it might seem, your dog does not hate you; nor is he trying to dominate you. He is “resource guarding” – a normal behavior in canine society ( just like jumping, digging, barking, etc.). Fortunately resource guarding is something that can be managed, treated, and even eliminated with proper time and intervention. 

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Purr-fect Tips for Cats

Being prepared is the key to success when bringing a new pet into your home. Cats are particularly sensitive to new surroundings and some may hide under a bed or in a closet for days or even weeks. Make homecoming for your new friend easier by following these guidelines.

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Nothing in Life is Free

As the human who has control of all things that are wonderful in your dog's life, stop giving away resources for free. Anything and everything that your dog wants comes from you and must be earned in order to properly structure his pack.

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Cat and Dog Body Language

Did you know your pet sends you signals through its body language much like people do? Find out what some of the most common messages look like for both cats and dogs.

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Recommended Reading

These books are recommended by the Operation Kindness staff to be used for foster reference and as recommendation during adoption. Many books are available for download (i.e. Kindle)

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