Frequently Asked Questions


How many pets do you have for adoption?

Operation kindness has approximately 300 dogs, puppies, cats, and kittens in our shelter at any given time, and all need forever, loving homes. We have full and mixed breed animals of all ages and sizes.

Are all pets listed on your website available?

Many photos of our animals are posted on our website, but please note that a number of recently arrived animals at our shelter will not yet have photos or profiles online. We encourage you to come visit our shelter to see all of the animals currently awaiting forever homes.

Can I put a pet on hold that is listed on your website?

We are unable to hold animals for potential adopters and cannot guarantee an animal will be at the shelter when you come in, as they could be adopted at any moment!

How is Operation Kindness different than a municipal animal shelter?

Operation Kindness is a no-kill animal welfare organization that provides veterinary care, food and shelter for homeless, abandoned and unwanted cats and dogs until they are adopted into loving homes. These animals are not merchandise, rather, they are living creatures entrusted to our care. It is our responsibility and mission to find the best possible homes for them and to meet the individual needs of each animal.

How much does it cost to adopt a pet?

$135 for cats
$185 for dogs

What does the adoption fee pay for?

We spend an average of $380 for each animal to provide veterinary care including surgeries and other medical procedures, rehabilitation, recovery, tests, vaccinations, micro-chipping, spay/neuter surgery, collars/tags. Any donation over the stated adoption fee is greatly appreciated to help defray these costs.

What do I get with my pet?

Adoption counseling to help the adopter select the dog or cat that best fits their lifestyle, needs and home environment.
. Pet care and educational materials
. Temporary carrier for cats
. Temporary leash for dogs
. Microchip ID and first year registration
. Rabies tag for animals over four months of age
. Spay or neuter surgery (if not previously done due to young age or medical reason)
. 25% discount gift certificate valid at any Pet Supplies Plus (DFW area locations)
. Free pet health insurance for one month
. Free consultation from special list of trainers
. A schedule of upcoming low-cost obedience training classes
. A schedule and reminder of upcoming vaccinations

What treatments do pets receive while visiting Operation Kindness?

.First vaccinations:DHP-Parvo/Bordatella for dogs and puppies. FVRCP for cats and kittens
. Rabies vaccination and tag to animals over four months of age
. Worming
. Treatment of any known illness
. Flea and tick treatment
. Heartworm test and treatment if necessary
. Heartworm preventive for dogs and puppies.
. Microchip ID with one-year registration included
. Onsite spay or neuter surgery for animals over eight weeks old (if not done previously)
. Collar and tag with Operation Kindness ID


Can I volunteer to work with animals?

Of course! Our volunteer positions range from socializing animals to walking dogs to helping in our veterinary clinic to working with potential adopters. See our Volunteer section for more information.

How old do I have to be to volunteer?

You must be 18 or older to volunteer by yourself. Any volunteer under the age of 18 must be with an adult at all times. We welcome children ages 6-16 to volunteer as long as they are accompanied at all times by a parent guardian. If you are a parent/ child team interested in volunteering, we request that each of you fill out an application.

I sent in my application. When can I start volunteering?

All volunteers are required to attend an orientation session before beginning volunteer work. We must receive your completed volunteer application to reserve your space at the orientation.Reminders will be emailed out one to two weeks prior to your class date. If you are unable to keep your scheduled session, please call 972-418-PAWS(7297) or send us and email.

What is the fee for?

We greatly appreciate the time, energy and knowledge that volunteers share with our pets and our guests. This one-time fee of $35 for adults and $25 for juniors under 18 and seniors over 65 pays for your volunteer handbook as well as your Operation Kindness T-shirt.

Can I purchase additional volunteer T-shirts?

Of-course! We love to see our volunteers wearing our T-shirts at Operation Kindness and in the community. Please contact our Volunteer Department to purchase. Adults: First shirt FREE with paid volunteer program fee, additional shirts $10. Children 17 and under:first shirt $5, additional shirts $10.

Can I get volunteer credit for my school by volunteering?

If your school has a program, we can sign the appropriate documentation provided by the volunteer after the community service has been completed.

I need to do court appointed community service. What do you have available?

We can take court-appointed community service volunteers as needed on a case-by-case basis. Please contact Volunteer Manager Tomi Tucker at 972-428-3821 or for more information.

I want to work for or have an internship at Operation Kindness. Who do I contact?

All employment opportunities and internships are handled through the employment page on our website. Click here to be taken to our employment page.


My pet isn't working out. Can you take it?

As a no-kill shelter, we can only take an animal if we have space available. We never euthanize an animal to make room for another. If we are unable to take your animal, we will provide other resources and possible alternatives for placing your animal. If you would like to send information to Animal Intake about an animal you would like to surrender, please include all of the following information in an email. The more details you provide will make it easier and quicker for us to process the request.

What should my email request include?

Pet Info;
. Breed (including description of coat length and color)
. Age, gender and weight of the animal
. Spayed or neutered
. Has the animal had its vaccinations? When?
. Is the dog on heartworm preventive medicine?
. Does the animal live inside or outside?
. Does the cat use a litter box?
. Personality description (example: friendly, shy, loves to play, etc.)
. Are there any behavior issues (example: biting, submissive urination, digging, etc.)
. Please include a RECENT picture (in jpeg format- MUST BE UNDER 2 MB)

Your Info:
. Your name
. Email address
. Daytime phone number
. Your reason for wanting to find a new home for the animal

How long will it take to hear back from you on your decision to take my pet?

Due to the large volume of requests we receive, please allow up to 72 hours for a response to your request. If you have not received a response to your email within 72 hours, you can go to for a listing of other animal shelters or rescue groups in the Dallas/Fort. Worth area.